Privacy, terms & conditions

Visit Truckee-Tahoe (VTT) is committed to protecting the privacy of all who use our website — www.visittruckeetahoe.com. We value your personal privacy and have detailed the use of user information in this Privacy Notice.

Information We Collect

We collect information about you in several ways when you visit our website, visittruckeetahoe.com or any of our social media channels. We collect non-personally identifying information that your browser makes available such as the internet address of your computer or network, the date and time you visited our site, your browser and operating system, and the referring page (the previous webpage you visited that linked to our website). This data is used to analyze and track patterns so that we can provide the best possible website experience. 
 

We only collect your personal data when you provide it to us voluntarily through communication opt-ins, special programs, contests, sweepstakes, or promotions.

VTT will not sell your data to outside parties. If you have questions about how your data was captured, please contact us at the addresses provided at the bottom of this page.

Third Parties

We may provide certain personally identifiable information to our third party partners including e-mail service providers and reservation booking engines. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
 

Our website contains links to other websites. We do not control the content or terms of use on these sites. Use of such sites is subject to each site’s unique privacy policy.

Our website has integrated the Mindtrip AI tool to enhance user experience by providing tailored suggestions and interactive content. Please note that by using the Mindtrip tool, you agree to the terms and conditions outlined by Mindtrip here.

Security

We use secure networks to protect your information and prevent the unauthorized access, alteration, or destruction of data. We have appropriate security measures in place, however, we cannot guarantee that data transmission on our website will always be 100% secure. We strive to protect your personal information and will make every effort to safeguard user data.

Disclosure for Legal Purposes

We may be required to share your personally identifiable information and non-personally identifiable information pursuant to judicial or governmental subpoenas, warrants or orders. If we are legally required to do so, or, in good faith believe that we are legally required to do so, we will obey the law. In addition, we reserve the right to use, disclose and share your personal and non-personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

Sweepstakes and Contests

We may collect personally identifiable information that you share with us, such as an email address, when we run contests, sweepstakes, raffles, games or promotions. Carefully read through the rules of each contest, sweepstakes, raffle, game or promotion to understand the terms and conditions.

Children and Families

We are committed to protecting the privacy and safety of young children. Our website is not directed at children under the age of 18 and we will not knowingly collect personally identifiable information on users under the age of 18 without the consent of a parent. If you are a parent or guardian who has discovered that your child under 18 has shared personal data with VTT, please contact us at the address listed at the bottom of the page.

Opt-Out of Communications

You can opt-out of our mailing list by following the instructions in the email you received or by contacting us at the address below.

Policy Changes and Updates

We may make changes to this policy from time to time. We reserve the right to update, change, or modify this Privacy Notice in whole or in part at any time. By using this website, you agree to be bound by any such revisions and should therefore periodically visit the page to determine the current terms of use to which you are bound.

Contact Us

If you have questions on anything in this Privacy Notice or need to reach us for any reason, please contact us.

Cookie List

A cookie is a small piece of data (text file) that a website — when visited by a user — asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies — cookies from a domain different than the domain of the website you are visiting — for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

You can reject or delete cookies by adjusting your computer and internet browser settings. Be aware that if you reject cookies, we cannot provide the best possible website experience on visittruckeetahoe.com and some features may not work as intended.